Fluffy Pup Club
Upgrade to Priority Order (+$14)
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Forgot your pup's birthday was coming up and need your order ASAP?
We have you covered!
Simply add this item to your cart and I will make and send out your order the next business day (rather than the usual 7-12 business days turnaround). Make sure to place your order before 4.30pm AEST and limit the handmade items in your cart to two (sunglasses don't count towards the limit!). If you need more than 2 handmade items shipped the next business day please reach out to me on Instagram to discuss (@fluffypupclub)
If you are ordering something custom please be very specific with what you need otherwise there may be delays in making your order. I recommend choosing from existing designs to avoid delays unless you have reached out to me to discuss prior to placing your order.
To make sure your order reaches you in time select express shipping or local pick up from Clifton Hill VIC.
How to Measure
How to Measure
Measuring for Party Hats and Crowns
To decide on size measure across your dogs head with a ruler or tape measure (between the ears) to see what will fit best.
Sizing is really up to personal preference! I recommend regular for most pups - but if you have a bigger or teeny tiny dog then the small or large is for you.
Get in contact via Instagram direct message @fluffypupclub if you need custom sizing
Measuring for Flower Crowns
To decide on size measure around the circumference of your pups head (make sure to measure around the ears if pointy) using a tape measure.
The flower crown should sit on top of the head.
Get in contact via Instagram direct message @fluffypupclub if you need custom sizing
Elastic Length
Measure from the top of each side of the head and under the chin using a tape measure or string. Make sure not to measure around the whole head, only where the elastic will sit on the side of your dog's face. I will add an additional 5-10cm to the elastic for comfort.
Care Instructions
Care Instructions
Make sure to supervise pets when wearing party hats, crowns and bows to prevent damage. Our accessories are not meant for rough play and may have small items that could detach. Keep out of reach of pets/children when not in use.
Shipping & Returns
Shipping & Returns
Shipping
We ship domestically to Australia and worldwide*! All packages are sent via Australia Post
Australian Shipping Costs
Standard Delivery: $10.75
Express Delivery: $13.95
Free Standard Delivery: All orders between $120 - $150
Free Express Delivery: All orders over $150
Local Pick Up
We offer free local pick up from Clifton Hill Vic 3068. Address will be provided via email or Instagram when your order is ready for collection
International Shipping Costs
International shipping will likely take between 2-4 weeks to arrive so please order early to avoid disappointment.
New Zealand: $13.50 standard shipping and $30.50 express shipping
United States and Canada: $21.50 standard shipping and $36 depress shipping
United Kingdom and Europe: $26.50 standard shipping
Rest of the world: $32 standard shipping
Turnaround Time
Each item is handmade to order (unless stated otherwise) and processing time can be viewed on the announcement banner on the home page. Processing time is usually 5-10 business days but may be longer when major collections are first released
You can upgrade your order to priority order for an extra $14 if you need it shipped the next business day (order must be placed by 4.30pm AEST).
We ship with Australia Post for both standard and express deliveries. The delivery process is out of our control once packages are with the Australia Post, however please contact us should you have any concerns.
If an order is returned back to us due to the customer providing an incorrect delivery address or failure to collect the parcel from a designated post office due to a card being left at the delivery address, the order will incur a return to sender fee and the original shipping won’t be refunded.
*Excluding restricted countries
